Privacy Policy
Last updated · June 24, 2026
SwitchKit builds custom ecommerce systems for marketplace sellers. This policy explains what information we collect when you use this site or apply for a build, how we use it, and the choices you have.
Information we collect
When you submit an application or book a call, you may share the details below. We do not ask for marketplace passwords — catalog import uses public listings and data exports only.
- Your name, email address, and WhatsApp number
- Your marketplace store URL and platform (Amazon, eBay, Etsy, TikTok Shop, Walmart, etc.)
- Listing volume, revenue range, product category, and launch timing
- Whether you own a domain, and a short note on why you’re moving off the marketplace
- Anything you share during a booked call or by email
How we use your information
We do not sell your information. We do not use it to train third-party AI models.
- To assess whether a custom build is a fit and prepare a proposal
- To contact you about your application, schedule calls, and send project updates
- To deliver the build, hand off source code, and provide 30 days of post-launch support
- To improve the site and the relevance of our offers
Where data is stored
Application submissions are stored in a hosted database (MongoDB Atlas) and may be sent by email through a transactional email provider for follow-up. Calendar bookings are processed through our scheduling provider. Each provider has its own privacy and security practices.
Your rights
To exercise any of these, email the address at the bottom of this page.
- Request a copy of the personal data we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your data or stop contacting you
- Opt out of follow-up emails at any time — just reply and ask
Data retention
We keep application data for as long as needed to deliver a project and provide support, plus a reasonable period afterward for records. If you ask us to delete it, we will remove it from active systems promptly.
Security
We use reasonable technical and organizational measures to protect your data. No method of transmission or storage is 100% secure, but access is restricted and credentials are not shared.
Changes to this policy
We may update this policy as the service evolves. The “last updated” date above will always reflect the most recent version.
Email hello@switchkit.co and we’ll respond promptly.
This is a plain-language summary, not legal advice. If you need a formal or jurisdiction-specific policy, have a lawyer review it before relying on it for compliance.